1. Describe or define virtual office
Virtual office is a term for shared office services, which normally includes business address, mail & courier services, phone services, fax ...
en.wikipedia.org/wiki/Virtual_office
2. Distinguish DSS from virtual office.
DSS-are a specific class of computerized information systems that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers.While Virtual office are person who work to serve the client and give services.
3.Illustrate (give examples) how virtual office can improve company's competitive advantage and organizational performance
The workforce planning process assesses the human resources an organization will need in the future to achieve its strategic objectives. Workforce planning allows companies to direct energy and resources toward building talent pools in the departments and functions most critical to their growth.
Advanced workforce planning is crucial in regions such as Latin America, where the demand for talent chronically outstrips supply. With the talent market so tight, companies find it impossible to plug sudden staffing gaps on key projects without importing expensive expatriate workers or stealing talent from competitors.
http://www.globalautoindustry.com/article.php?id=3193&jaar=2008&maand=11&target=Latin
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